What separates successful enterprise technology implementations from costly failures? Here on Enterprise Apps Unpacked, we’ll do a deep dive into strategies that actually deliver results.
What separates successful enterprise technology implementations from costly failures? Here on Enterprise Apps Unpacked, we’ll do a deep dive into strategies that actually deliver results. Every other Monday, veteran IT journalist David Essex interviews corporate leaders, industry experts and vendors—the people who are truly in the know—about important developments in ERP, HR and supply chain systems and the other applications that run the business. For business and IT leaders, these conversations cut through the chatter to help them make smart decisions about how they buy, deploy and use enterprise software.
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How Agile development principles can help with scaling AI deployment
Organizations are starting to recognize they can use AI not just to do existing work faster, but to change what kind of work is done and who does it. They need a plan for redesigning work itself.
Candidate fraud has become a major problem in recruitment as job applicants use AI to blast employers with misleading or false information about their experience, education and skills.
For years, visibility was the Holy Grail of supply chain technology. But increasingly, supply chain managers have more visibility than they can handle thanks to the real-time data flooding their dashboards and email systems. What they need now is some way to make sense of the data and act on it.
Having completed the herculean task of training 400,000 employees to use generative AI, EY, the Big Four accounting and IT consultancy, found itself with another major challenge: how to respond to the opportunities and challenges of the agentic AI wave.
Many organizations struggle to develop an AI plan that marshals numerous pilots and employee applications in a unified strategy. Often, they have more pilots than they can manage and are unsure how to get business value from them.
Moving an on-premises ERP system to the cloud can be extremely challenging. That's especially true when the target is multi-tenant software-as-a-service ERP, which typically requires organizations to adopt generic business processes and give up customizations they built on the old ERP.
The huge popularity of e-commerce added new complications to the already complicated process of reverse logistics, whereby products are sent back up the supply chain and returned to retailers, distributors and manufacturers.
Until recently, industrial AI has mostly been focused on predictive tools and analytics that run on workstations and mobile devices. Now agentic AI is shifting the focus to execution by giving industrial robots more autonomy and making some decisions without human intervention.
Human-centered leadership aims to put people first by prioritizing empathy, inclusiveness and employee development. While the approach has roots in the early 20th century, it is still just gaining a foothold in a world where top-down management remains dominant.
Can non-technical workers really use supposedly user-friendly low-code/no-code development tools to write and customize software, especially AI applications, for serious business use?