Stop Wasting Research (feat. Jake Burghardt & Laura Klein)
If you've ever wrapped up a great research study, delivered the readout, and then watched the insights vanish into a folder no one opens again, this one's for you.
Podcast profile
Nielsen Norman Group UX Podcast
By Nielsen Norman Group
The Nielsen Norman Group (NN/G) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden.
Latest episode
Stop Wasting Research (feat. Jake Burghardt & Laura Klein)
29 min
- Cadence
- Monthly
- Typical length
- 40 min
- Latest release
- Sep 16
- Language
- EN
- Activity
- Current — released within 30 days
Podcast Classification
Topics
Design Systems
Interface design, design operations, systems, patterns, accessibility, and product experience.
UX Research
User research, usability, discovery methods, customer insight, and evidence-led design.
Technology Careers
Hiring, career development, skills, workplace practice, and professional progression in technology.
Formats
Interview
Host-led conversation where a guest supplies most of the subject matter.
Commentary & Analysis
Interpretation, opinion, debate, review, and analytical discussion.
Audience level
Intermediate
Assumes basic technology literacy and familiarity with common products, roles, and terminology.
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Latest episodes
Episodes shown — 10 of 25
Rejected to Hired: Surviving the UX Job Hunt
Job searching has always been harder than it looks, and if you've been searching for a while without much traction, there's a good chance your strategy is working against you.
Why Most Teams Get Goal-Setting Wrong (feat. Christina Wodtke) | EP 62
OKRs are a popular choice to communicate team goals… but most teams do them wrong.
Incorruptible: How Great Companies Stay Great with Eric Ries
Most UX practitioners have spent their careers fighting for the user — pushing back against dark patterns, advocating for quality, and insisting that making things better for people is also better for the business. Eric Ries would say that instinct is exactly right. And that it's not enough.
60. Conversational Design and UI: Why Language Matters More Than Ever
What does it actually mean to design conversationally? Not "add a chatbot" — but genuinely apply the principles of human conversation to the systems we build?
59. Getting Hired in UX: What to Do When Apply-and-Wait Isn't Enough
Navigating the UX job market has always had its ups and downs, especially with AI reshaping the industry.
58. The Truth About Lean & Agile (Feat. Principal Experience Specialist, Laura Klein)
If you work in UX, you’ve probably heard the terms lean, Agile, and MVP more times than you can count. But knowing the terms doesn’t mean knowing how to make them work.
57. The Next Decade of UX: Why Psychology Matters More Than Ever (Feat. Thomas Watkins, Founder & Principal UX Architect at 3Leaf)
Therese Fessenden talks with design psychologist and product strategist Thomas Watkins (host of The Design Psychologist and Product-Led Growth Leaders ) about why understanding the human mind is still a true superpower for designers, researchers, and product teams.
56. AI for UX Analysis: How Accurate Is It? (feat. Christian Holst & Jamie Holst, Baymard Institute)
As AI-powered tools flood the market promising quick evaluations and audits, the conversation zeroes in on a critical issue: the reliability of these tools.
55. Democratizing Research in the Age of AI (feat. Ned Dwyer, CEO & Co-founder of Great Question)
The interest in “customer insights” is higher than ever, and more people are interested in both research insights and carrying out research on their own. But, who’s making sure research is done well?